Owning rental property can be a great investment, but it also comes with its challenges. The stress of managing maintenance, finding reliable tenants, and staying on top of day-to-day operations can easily become overwhelming. At Harland Property Management, we don’t just offer property management services—we provide peace of mind. With our comprehensive suite of guarantees, we ensure property owners feel confident and secure, knowing their investment is in trusted hands.
Here’s a look at the nine guarantees that set us apart and ensure that you receive the best possible service.
1. Low-Cost Maintenance Guarantee
Unexpected maintenance costs can be one of the biggest concerns for property owners. To ease that burden, we offer our Low-Cost Maintenance Guarantee. For any maintenance expense over $500, we will provide you with up to three quotes. If you find a licensed and insured contractor offering a better rate, we will credit you $100 towards your management fees. Furthermore, any work completed by our recommended contractors comes with an independent, one-year guarantee, covering up to $5,000 in repairs. You can rest easy knowing that your property is well taken care of at the best possible price.
2. Fast Response Guarantee
Communication is key when it comes to property management. At Harland Property Management, we pride ourselves on keeping you informed and addressing your concerns promptly. With our Fast Response Guarantee, if you contact us via phone or email and we don’t respond within 12 business hours, we will waive that month’s management fee. We understand the importance of staying connected and are committed to responding quickly, no matter the inquiry.
3. Marketing Correspondence Guarantee
Effective marketing is essential to keep your property rented and competitive in the market. With our Marketing Correspondence Guarantee, we ensure you’re always in the loop. Every Wednesday, we provide an update with detailed information about property showings and feedback from potential tenants. If we miss an update, you receive a free month of management services. This guarantee keeps you fully informed about the progress of leasing your property and reassures you that we're actively working to find the right tenants.
4. Happiness Guarantee
Your satisfaction is our top priority. That’s why we offer a Happiness Guarantee—if for any reason you wish to discontinue our services, or if you decide to sell your property, you can cancel with just 30 days' notice without any penalties. We believe in the quality of our service and stand by it without locking you into long-term contracts that don’t suit your needs.
5. Results Guarantee
At Harland Property Management, we believe in delivering results. Our Results Guarantee means you don’t pay us until we’ve found a qualified tenant for your property. We take care of every detail, including marketing, tenant screening, paperwork, and move-in inspections—all before you make any payment. This ensures we are fully invested in securing the best tenant for your property, right from the start.
6. Fee Match Guarantee
Concerned about finding the best deal on property management services? With our Fee Match Guarantee, you won’t have to compromise. If you find a competitor offering a lower management fee, we’ll match it—and on top of that, give you an additional 5% off your monthly management fee. We aim to offer you not only the best service but also the best value.
7. 28-Day Rental Guarantee
We know that vacant properties can be costly, which is why we have a 28-Day Rental Guarantee. If we don't secure pre-qualified rental applications within 28 days of listing your property at our recommended price, we’ll give you one month of management services for free. Our local expertise and effective marketing strategies work to minimize vacancy periods and get your property rented quickly.
8. Pet Guarantee
Pets can bring added concerns for property owners, especially when it comes to potential damage. With our Pet Guarantee, you can have peace of mind. We provide up to $1,000 in coverage for any pet-related damages that exceed the security deposit. This additional protection allows you to welcome pet owners without the fear of excessive damage to your property.
9. Eviction Cost Guarantee
No one likes to think about evictions, but when they become necessary, they can be costly and stressful. Our Eviction Cost Guarantee provides up to $5,000 to cover eviction-related costs, including attorney fees and court costs, for any resident that we approved. This guarantee ensures that even in the unfortunate event of an eviction, you’re financially protected and supported throughout the process.
Why Choose Harland Property Management?
At Harland Property Management, we take pride in offering property owners a level of service that goes beyond basic management. Our comprehensive guarantees are designed to protect your investment, reduce your stress, and provide unparalleled peace of mind. From low-cost maintenance and timely communication to rental guarantees and eviction coverage, we’ve built our services around the needs of property owners like you.
Ready to Experience the Difference?
If you’re a property owner looking for reliable and results-driven property management services, Harland Property Management is here to help. With our range of guarantees, we ensure that your investment is in the best possible hands. Contact us today or visit our website to learn more about how we can support you in maximizing your property's potential.
We’re with you every step of the way—offering peace of mind, exceptional service, and unmatched value.
